How innovative is Australia?

The question ‘how innovative is Australian business?’ is an important question that is not easy to answer – what does innovation mean and how do you measure it? One option is to look at what proportion of Australia’s largest companies were founded less than say 20 years ago. While this doesn’t measure innovation by established companies, it does at least…

Hunter S Thompson: father of service design?

It’s not often designers turn to Hunter S Thompson to learn how to get to know consumers better. Turning to  Thompson for journalism fueled by drug consumption of epic proportions, yes, but design, no. It would surprise Thompson himself to learn his groundbreaking work on the Hell’s Angels in the 1960s was the bridge by which ethnography…